Privacy Policy

District Real Estate LLC ("District", "we", "us") is a licensed real estate agency operating in the United Arab Emirates, with offices in Abu Dhabi, Dubai and Cairo. This policy explains how we handle personal information collected through districtuae.com.

We collect information you provide directly — such as your name, phone number, email address and property preferences — when you submit an enquiry, request a valuation, use our tools, or contact us via WhatsApp, phone or email. We also collect limited technical information automatically, such as device and browser type and pages visited, to operate and improve the site.

We use your information to respond to enquiries, provide property advice and listings, arrange viewings, send updates you have requested, and improve our services. We do not sell your personal information.

Our on-site advisor ("Dhabi") processes the questions you type in order to provide responses. Conversations may be processed by a third-party AI provider acting on our behalf. Please do not enter sensitive personal, financial or identity information into the chat; for anything confidential, contact an advisor directly.

We rely on trusted third parties to operate the site, including hosting, form handling, mapping and AI processing. These providers process data only as needed to deliver their service. Links to external sites are governed by their own privacy policies.

We retain enquiry information for as long as needed to provide our services and meet legal obligations, then delete or anonymise it. We apply reasonable technical and organisational measures to protect your information, though no method of transmission over the internet is completely secure.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time. To make a request, contact us using the details below.

Questions about this policy can be sent to info@districtuae.com or by calling 800 DRE (373).